Data and privacy
To run your guards, Guardified keeps your guards, the ads they control, the email addresses they notify, your ad platform connections and the logs. This page lists what that is, how long it stays, and how to have it deleted. The full legal text is the privacy policy.
On this page
Section titled “On this page”- What Guardified keeps
- What Guardified reads from Shopify
- Customer data
- Ad platform connections
- Logs
- When you uninstall
- Asking for deletion
- See also
What Guardified keeps
Section titled “What Guardified keeps”| Data | What it is |
|---|---|
| Guards | Product, variant and location (IDs and names), threshold, auto-resume, active or not, and the email recipients. |
| Guard states | Each guard’s state, last stock level and when it was last paused and resumed. |
| Ad targets | Each target’s platform, level, ID, name and the ad account it belongs to. |
| Saved emails | The addresses under Settings › Emails. |
| Ad platform connections | For each connected platform, the access it granted when you connected and the connected account’s ID and name. |
| Logs | Stock updates from Shopify, the result of each pause and resume on each platform, and each email sent. See Logs. |
All of it belongs to your store: each store’s data is kept apart from every other store’s.
What Guardified reads from Shopify
Section titled “What Guardified reads from Shopify”Guardified reads your products and variants (to pick what a guard watches), your locations, and the available stock Shopify reports when it changes. It doesn’t change your products or your stock.
Customer data
Section titled “Customer data”Guardified stores no data about your customers.
Ad platform connections
Section titled “Ad platform connections”When you connect Meta Ads, Google Ads or TikTok Ads, Guardified keeps the access that platform granted, so it can list your campaigns and pause or turn on your ads. Disconnect in Settings deletes Guardified’s copy. The platform may still list Guardified as a connected app; you can remove it there in the platform’s own settings. See Permissions and data.
The diagnostics stored with each platform action are shortened to 2,048 characters, and access tokens, secrets and authorization values are replaced with [REDACTED] before they are stored. The Emails log keeps each email as it was sent, including the recipient’s address.
- Platform Actions and Emails rows are kept as long as their guard exists, and deleted with it.
- Webhooks rows are kept as long as Guardified is installed.
When you uninstall
Section titled “When you uninstall”Uninstalling Guardified deletes, right away:
- every guard, with its state and ad targets,
- the saved emails,
- your ad platform connections,
- all logs.
Your ads stay as they are: an ad that is paused stays paused, and one that is running keeps running. If you install Guardified again later, you start with no guards and no connections.
Asking for deletion
Section titled “Asking for deletion”Email support@p-h.solutions with the subject Guardified Data Deletion Request, and include your shop domain, a contact email and what you want deleted. P&H may first check that you can act for the store, and aims to handle verified requests within 30 days. The steps are on the data deletion page.
See also
Section titled “See also”